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  2. Common Post-Purchase Questions

What To Do If My Seats Are Wrong or Damaged?

In the event that your seat order arrives damaged or incorrect, PRP will be happy to assist you! 

For assistance, please contact customerservice@prpseats.com

 

Please include the following information: 

  

  • Customer Name: 
  • Customer Phone Number: 
  • Order Number: 
  • Attached image of the item in question: 
  • Brief description of the issue: 

  

Once the information reaches our Customer Service Department, an agent will contact you.  

Please expect a response within one business day.